Inhoudsopgave:
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In this book, the authors bring together the extant research evidence on occupational violence and bullying, estimate the costs to organizations and the community at large, examine the overlaps between manifestation in the broader community and the extent of spillover into workplaces, and identity preventive interventions that may safeguard organizations from these threats. Opportunities for safeguarding strategies to add value to organizational skills, productivity, quality and reputation amongst clients, investors and government stakeholders are emphasized. |
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