\u003cp\u003e\u003cb\u003eGet up-to-speed with the new features of Microsoft Dynamics CRM 2011\u003c/b\u003e\u003c/p\u003e\u003ch4\u003eKey Features\u003c/h4\u003e\u003cul\u003e\u003cli\u003eMaster the new features of Microsoft Dynamics 2011\u003c/li\u003e\u003cli\u003eUse client-side programming to perform data validation, automation, and process enhancement \u003c/li\u003e\u003cli\u003eLearn powerful event driven server-side programming methods: Plug-Ins and Processes (Formerly Workflows)\u003c/li\u003e\u003cli\u003eExtend Microsoft Dynamics CRM 2011 in the Cloud\u003c/li\u003e\u003c/ul\u003e\u003ch4\u003eBook Description\u003c/h4\u003eMicrosoft Dynamics CRM 2011 offers exciting new features that enable you to build and maintain a robust customer relationship management system in your organisation.This book is your one stop resource to get to grips with all the new features of Dynamics CRM 2011. To make learning fun and engaging, we will build an Airline Compensation Management (ACM) system using Dynamics CRM 2011.The book starts by setting up the development environment for Microsoft Dynamics CRM 2011. We will then build a structural architecture for the ACM system and configure it in Dynamics CRM 2011. While doing this, we will learn about the new customization features offered by Dynamics CRM 2011.We will then move on to Data Importing and will cover the Import Data Wizard tool, as well as the Import file/data web service which provides additional capabilities that are not available in the Import Data Wizard.We will use client-side programming to perform data validation, automation, and process enhancement and learn powerful event driven server-side programming methods: Plug-Ins and Processes (Formerly Workflows).The book then steers you towards SharePoint integration, Charts and Dashboards, Customizing the Ribbon and Sitemap, and extending Dynamics CRM 2011 in the cloud.\n\n\n\nFinally we will package the ACM solution and learn how to deploy it.\u003ch4\u003eWhat you will learn\u003c/h4\u003e\u003cul\u003e\u003cli\u003eSet up a development environment for Dynamics CRM 2011\u003c/li\u003e\u003cli\u003eImport your important data from various sources using the Import Data Wizard\u003c/li\u003e\u003cli\u003eUse web resources to store files virtually\u003c/li\u003e\u003cli\u003eVisualize your data using filters, charts, and dashboards\u003c/li\u003e\u003cli\u003eCustomize the default Microsoft Dynamics ribbon\u003c/li\u003e\u003cli\u003eImprove document management in your CRM system by integrating it with SharePoint 2010\u003c/li\u003e\u003c/ul\u003e\u003ch4\u003eWho this book is for\u003c/h4\u003eIf you want a focused book that gets you up-to-speed with the new features of Microsft Dynamics CRM 2011 then this is the perfect book for you.
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